Shipping policy
At Waggy Pop, we strive to deliver your orders safely and on time. Please read our shipping guidelines below.
1. Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- Orders are not shipped on weekends or holidays.
- You will receive a confirmation email once your order is shipped.
2. Shipping Methods & Delivery Times
We offer the following shipping options:
- Standard Shipping: 5–15 business days (delivery time may vary depending on location)
- Expedited Shipping: 2–5 business days (if available)
Delivery times are estimates and may vary due to carrier delays, customs, or unforeseen circumstances.
3. Shipping Costs
- Shipping fees are calculated at checkout based on your location and selected shipping method.
- Free shipping promotions may apply from time to time. Any such offers will be clearly shown at checkout.
4. International Shipping
- International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer.
- Delivery times may vary depending on the destination country and customs processing.
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can track your order through the carrier’s website to stay updated on its status.
6. Lost or Damaged Packages
- Please inspect your package upon arrival.
- If your order is lost or arrives damaged, contact us immediately at:
📧 mahbubahmedlimon@gmail.com - We will work with the carrier to resolve the issue and ensure you receive your order.
7. Contact Us
For any shipping-related questions, contact us at:
WaggyPop
📧 Email: mahbubahmedlimon@gmail.com